Article 1- The Parties

1.1. Seller :


Address: Tümsan 1 Sanayi Sitesi 6.Block No: 19 Basaksehir / Istanbul

1.2. Recipient:

Those who have completed their payment with any of the payment methods specified on the system.

Article 2- Subject

The subject of this contract is the Protection of Consumers numbered 4077 regarding the sale and delivery of the products on sale on the website www.kings-comfort. Determination of the rights and obligations of the parties in accordance with the provisions of the Law on and the Regulation on Distance Contracts.

Buyer, seller's name, title, full address, telephone and other access information, the basic characteristics of the goods subject to sale, sales price, payment methods, delivery terms and costs, etc. all the preliminary information about the goods subject to sale and information about the right to ay withdraw ”, the official authorities to which they can submit complaints and objections, etc. on the internet site (www.kings-comfort.com) is informed by the seller in a proper manner, confirms this preliminary information electronically and then orders the goods.

Preliminary information on www.kings-comfort.com and invoices issued by the BUYER on the order are integral parts of this agreement.

Article 3- Product / Payment / Delivery Information Subject to Contract

The type and content of the Product / Services received in electronic environment, content, duration, form of delivery, sales price, payment method, delivery person, delivery address, invoice information, are as follows.

The person to be invoiced and the person making the contract must be the same. The information given below should be correct and complete. The buyer accepts to fully cover the damages arising from the inaccurate or incomplete information of this information, and the buyer also accepts any responsibility arising from this situation.

The SELLER reserves the right to suspend the order if the information provided by the BUYER does not coincide with the reality. In cases where the SELLER detects problems in the order, if the BUYER cannot reach the BUYER from the phone, e-mail and postal addresses given by the BUYER, it will freeze the execution of the order for 15 (fifteen) days. The PURCHASER is expected to contact the SELLER during this period. If no response is received from the PURCHASER within this period, the SELLER shall cancel the order without paying back the price in order to avoid damage to both parties.

Products Received: Hookah, Hookah sets, hookah accessories

Name, code:; … Content

Total Sales Price:…. €

Payment: Credit Card / Bank Transfer (EFT)

Delivery Person:

Phone number :

Address to be delivered:

Invoice Person / Institution:

Billing Address: Tümsan 1 Sanayi Sitesi 6.Block No: 19 Basaksehir / Istanbul

Tax Office: İKİTELLİ

Tax Registration Number: 6620777416

Article 4- Contract Date and Force Majeure

The contract date is the date of order placed by the PURCHASER ../../…. It is history.

Conditions that do not exist or are not foreseen on the date of the signing of the contract, which develop beyond the control of the parties, and where it arises, make it impossible for one or both parties to fully or partially fulfill their obligations and obligations or to fulfill them on time, by force majeure (natural disaster, war). , terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, production and communication facilities, etc.). The party acting as a force majeure shall notify the other party immediately and in writing

During the continuation of the force majeure, the parties shall not be liable for failing to fulfill their actions. If this force majeure situation continues for 30 (thirty) days, each party shall be entitled to unilateral termination.

Article 5- Rights and Obligations of the Seller

5.1. The Seller agrees and undertakes to fulfill the acts imposed on the contract in full except for force majeure pursuant to the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts.

5.2. Persons under the age of 18 (eighteen) cannot shop on the website www.kings-comfort.com. Seller shall be based on the correct age of the Buyer as specified in the contract. However, the seller cannot be held responsible for any misunderstanding of the Buyer's age.

5.2. Www.kings-comfort.com is not responsible for price inaccuracies caused by system errors. Accordingly, the Seller is not responsible for the system, the design or the errors in the promotion and price that may arise due to the interventions that may be made to the website illegally. Buyer may not claim rights from Seller based on system errors.

5.3. Shopping at www.kings-comfort.com can be done by credit card (Visa, MasterCard, etc.) or by bank transfer. Orders that are not transferred within one week from the date of order are canceled. The processing time of the orders is not the moment of the order, but the time when the required collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods, such as payment shipment or postal check, without consultation with the Seller shall not be accepted.

Article 6- Rights and Obligations of the Buyer

6.1. The Buyer agrees and undertakes to perform the actions imposed on the contract in full except for force majeure.

6.2. The buyer accepts and undertakes that he is deemed to have accepted the terms and conditions of the business contract with the order and will make the payment in accordance with the payment method specified in the contract.

6.3. Buyer's name, title, full address, telephone and other access information on the website www.kings-comfort.com, products subject to sale, terms of payment, terms of delivery and costs will be held confidential. All preliminary information about the services subject to the sale and the right of “withdrawal resmi and the situations in which this right will be used, the authorities to which they can submit complaints and objections on this subject, acknowledges and declares that it has confirmed this preliminary information electronically.

6.4. Subject to the previous clause, the Purchaser has read and informed the information on the order / payment / use procedure and the information provided on the www.kings-comfort.com where service order and payment conditions, service procurement instructions, precautions and warnings against possible situations declares.

6.5. The buyer agrees and undertakes that he cannot cancel the service he has purchased unless the force majeure (s) specified in Article 4 of this agreement have occurred.

Article 7- Order / Payment Procedure


The VAT amount (including the total installment amount in installment transactions) of the products added to the shopping basket is processed by the recipient of the relevant bank card after being approved by the buyer. For this reason, after the orders are approved, an e-mail with confirmation information is sent to the Buyer.

Any disruption in the process or problems with the credit card may be notified to the recipient by using one or more of the telephone / fax / e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of the orders is not the moment when the order is placed, but when the required collection is made from the credit card account or the transfer (EFT) is determined to reach the seller accounts.

The Seller may, for exceptionally justified reasons, change the date of delivery of the contracted service.


At www.kings-comfort.com, customers who do not want to use their credit card information on the internet are offered the possibility of ordering by cash transfer. In payment by wire transfer, the buyer can choose the most appropriate bank and make the transfer. If an EFT has been made, the date of deposit will be considered.

If the Buyer chooses to pay by credit card, the Buyer shall confirm the relevant interest rates and the information regarding the default interest from the bank separately and accept that the provisions regarding the interest and default interest shall be applied within the scope of the “Credit Card Agreement arasındaki between the Bank and the Buyer in accordance with the provisions of the legislation in force, declares and undertakes.

Article 8- Shipping / Delivery Procedure

Provision of purchased service:

After the order confirmation e-mail is sent, the Purchaser shall read the contents from www.kings-comfort.com and inform them about the place and date of the service he has purchased through the e-mail address specified in the system.


The service purchased by the buyer from www.kings-comfort.com is 30 days after the order confirmation email and contract is established. This period may be extended by mutual agreement, in accordance with the suitability of the buyer and the seller, provided that the buyer is notified in advance or with a continuous data carrier.

Article 9- Procedure for the Right of Return and Cancellation of Products

Product Returns:

The Buyer agrees and undertakes that he cannot cancel / return the service he has purchased unless the force majeure (s) specified in Article 4 of this agreement have occurred.

Article 10-Warranty

The services purchased from www.kings-comfort.com are under the company's guarantee. The corresponding service will be provided at the specified time (s). The seller's warranty liability applies only to consumers covered by law no. 4077. The provisions of the Turkish Commercial Code shall apply to commercial works.

Article 11- Confidentiality

The information communicated to the Seller by the Buyer in order to make payments with the information specified in this agreement shall not be shared with the third parties by the seller.

Seller may disclose this information only in the presence of administrative / legal obligation. Within the scope of any judicial investigation documented as a research license, the Seller may provide the relevant authority if he holds the information requested from him.

Credit Card information is never stored, Credit Card information is used only for the provision of authorization by being securely transmitted to the relevant banks during the collection process and deleted from the system after the authorization.

Information such as the recipient's e-mail address, postal address and telephone is used by the Seller only for standard services / information and information procedures.

Article 12- In case of dispute, the competent courts and enforcement offices

In the event of a dispute arising from the application of this agreement, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the Buyer or the Seller are authorized up to the value announced by the Ministry of Industry and Trade each year in December.

In the event that the order is realized, the Buyer shall be deemed to have accepted all the terms of this agreement.